Salesforce Supercharge CRM Mastery

Salesforce Supercharge CRM Mastery

Start Date

16/05/2024

End Date

29/09/2024

Category

Week 1: Introduction to Salesforce CRM

– Get ready to delve into the world of CRM and learn why it’s crucial for business operations

– Discover the awesome features that the Salesforce CRM platform has to offer for sales, marketing, and customer service

– Set goals that will help you become a pro in using CRM with Salesforce

Week 2: Setting up and Customizing Salesforce CRM

Week 3: Managing Leads and Opportunities in Salesforce CRM

Week 4: Managing Accounts and Contacts in Salesforce CRM

Week 5: Sales Automation with Salesforce CRM

Week 6: Marketing Integration with Salesforce CRM

Week 7: Customer Service and Support with Salesforce Service Cloud

Week 8: Advanced CRM Customization and Development

Week 9: Sales Enablement and Training with Salesforce

Week 10: CRM Best Practices and Optimization

Accordion #2

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